Terms & Conditions

Welcome to Culture Sole. By accessing and using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making a purchase.

1. Products & Craftsmanship

All our juttis are handcrafted with care using traditional techniques. Due to the handmade nature of the products, minor variations in color, design, or embroidery may occur. These variations are natural and not considered defects.

2. Pricing & Payments

All prices are listed in INR (₹) and are inclusive of applicable taxes unless stated otherwise.
Prices are subject to change without prior notice.
We accept secure online payments through trusted payment gateways.

3. Order Confirmation

Once an order is placed, you will receive an order confirmation via email or WhatsApp.
Orders cannot be modified or cancelled after confirmation unless approved by our team.

4. Shipping & Delivery

We aim to dispatch orders within the mentioned processing time.
Delivery timelines may vary based on location.
Culture Sole is not responsible for delays caused by courier partners or unforeseen circumstances.

5. Exchanges

Exchanges are accepted only in case of manufacturing defects or incorrect products delivered.
Requests must be raised within 48 hours of receiving the product.
Products must be unused, unworn, and in original packaging.

Customized or sale items are not eligible for exchange.

6. Care Instructions

Juttis are delicate handcrafted products.

Avoid water exposure
Store in a dry place
Handle with care to maintain quality and longevity
Please try your new jutti on a clean carpet or towel only.

We are not responsible for damage caused due to improper use or storage.

7. Intellectual Property

All content, images, designs, logos, and brand elements on this website are the property of Culture Sole and may not be copied, reproduced, or used without prior permission.

8. Limitation of Liability

Culture Sole shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

9. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website implies acceptance of the updated terms.

10. Contact Us

For any questions or concerns regarding these Terms & Conditions, please contact us through our Contact page or official communication channels. sing shipping insurance. We don’t guarantee that we will receive your returned item.