📦 Shipping Policy – Culture Sole
At Culture Sole, we aim to deliver your handcrafted juttis safely and on time.
🚚 1. Order Processing
All orders are processed within 1–3 working days after confirmation.
Orders are not shipped on Sundays or public holidays.
📍 2. Shipping Time
- Standard Delivery: 4–7 working days across India
- Delivery time may vary depending on location and courier availability
💸 3. Shipping Charges
- We offer Free Shipping across India
(If applicable, any shipping charges will be clearly shown at checkout)
📦 4. Order Tracking
Once your order is shipped, you will receive a tracking ID via email or WhatsApp to track your order in real-time.
⚠️ 5. Delays
While we try our best to deliver on time, delays may occur due to:
- Weather conditions
- Courier issues
- High demand periods
Culture Sole is not responsible for delays caused by courier partners.
📍 6. Incorrect Address
Please ensure that your shipping address is correct.
We are not responsible for delivery issues due to incorrect or incomplete addresses.
🔄 7. Failed Delivery Attempts
If delivery fails due to unavailability of the customer, the courier may re-attempt delivery or return the product.
📩 8. Contact Us
For any shipping-related queries, feel free to contact us:
📧 culturesolewears@gmail.com
📍 Sirsa, Haryana, India